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Legal Notice

General information about the ownership of the website

In accordance with Law 34/2002, of July 11, on information society services and electronic commerce, the general information data of this website is communicated:

Responsible: AID AND HOPE FOUNDATION -HOPE ONLINE-

VAT number: R-5800402-I 

Domain name: www.esperancaenlinia.org

Address: C/ Girona, 34 08010- Barcelona

Contact email: lopd@telefonoesperanza.com

General conditions of use of the website

  • Users

Anyone who accesses the website has the status of user and at that moment accepts, fully and without reservations, these general conditions.

It is recommended to read these terms of use each time you access the website. www.esperancaenlinia.org since it could have been modified.

  • Use of the website

The user undertakes to use the website for lawful purposes and that do not result in harm to the Ajuda i Esperança Foundation and/or third parties, or that harm or prevent its normal functioning. 

The user is expressly prohibited from using the contents of the website in a way that infringes these conditions of use and, in particular, current regulations; good faith; generally accepted uses and public order.

The information contained on the website is merely informative and orienting, both in terms of its purpose and its effects. It is not a recruitment channel.

If the user is interested in Esperança's online services, as well as receiving more information, they must contact through the corresponding form or email coordinacio@telefonoesperanza.com so that they can be attended to in the most optimal way.

  • User responsibility

The user uses the website under their sole and exclusive responsibility. This responsibility extends to the use of passwords or similar that have been assigned to the user and to any of its services.

However, the Ajuda i Esperança Foundation reserves the right, at any time and without prior notice, to deny access to the page to users who fail to comply with these general conditions.

  • Reservation of rights

 The Ajuda i Esperança Foundation reserves the right to modify unilaterally and without prior notice the following aspects, whenever it deems it appropriate: the structure, the design, adding or removing content and services, modifying these conditions of use.

The right is also reserved, under the same conditions, to interrupt, suspend or terminate the provision of the services of the website or any of the services that make up it.

  • Exclusion of warranties and liability

The Ajuda i Esperança Foundation does not grant any guarantee nor is it responsible for damages of any nature that may be a consequence of:

  1. The unavailability, maintenance and correct functioning of the website and/or its contents and services;
  2. The uselessness, adequacy or validity of the website and/or its contents and services to satisfy specific needs, activities or results or even the expectations of users;
  3. The existence of viruses, malicious or harmful programs in the contents;
  4. The illicit, negligent, fraudulent use of the website and its contents and services by the user, contrary to these general conditions;
  5. The breach by third parties of their obligations or commitments in relation to the services provided to the user through the website. 
  • Link policy

Conditions for creating a hyperlink from an external website to any of the websites of the Ajuda i Esperança Foundation:

  1.    The total or partial reproduction of any of the services or contents of this website is not permitted without the prior and express authorization of the Ajuda i Esperança Foundation;
  2. Not allowed to set deep links, nor IMG or image links, nor frames with the websites of the Ajuda i Esperança Foundation without its prior and express authorization;
  3. It is not permitted to include false, inaccurate or incorrect statements about the websites of the Fundació Ajuda i Esperança, or about its contents and services;
  4. It is not permitted to include any brand, commercial name, establishment sign, name, logo, slogan or other distinctive signs belonging to the Ajuda i Esperança Foundation, unless its prior and express authorization is obtained.
  5. The hyperlink will not imply the existence of commercial and/or economic relationships of any kind between the Ajuda i Esperança Foundation and the owner of the website that establishes it.
  6. The Ajuda i Esperança Foundation will not be responsible for the content or services made available to the public through the website from which the hyperlink is made, nor for the information and statements it includes.

Regarding the links to external pages made available by the Ajuda i Esperança Foundation and which are managed and controlled by third parties:

  • These links are offered to facilitate users' search for information on content and services on the Internet, so that they can be considered a suggestion or recommendation to visit them;
  • The Ajuda i Esperança Foundation does not market, direct, or previously control the content, information, and manifestations that are available; nor does it claim them as its own. 
  • The Ajuda i Esperança Foundation is not responsible in any way, either indirectly or subsidiary, for damages of any nature arising from the access, maintenance, use, quality, legality, reliability and usefulness of the contents, information, communications, manifestations, products and/or services offered on the websites that the Ajuda i Esperança Foundation does not manage and that are accessible from www.esperancaenlinia.org.
  • Industrial and intellectual property

The texts, images, logos, distinctive signs, sounds, photographs, videos, source code and other contents included in this website (including legal texts) are the property of the Fundació Ajuda i Esperança or the right to use and exploit them is available. Therefore, they are considered works protected by current legislation on industrial and intellectual property.

Any transmission, public communication, distribution, reproduction, making available or storage, in whole or in part, of the contents of this website that are carried out for profit or commercial purposes and without the prior and express authorization of the owner of the rights is prohibited. To preserve industrial and intellectual property rights, in the event that a user or third party considers that a violation of their legitimate rights has occurred on this website, they must notify it by email to the address coordinacio@telefonoesperanza.com indicating:

  • The personal data of the interested party who owns the rights allegedly infringed. If acting on behalf of a third party, this representation must be proven;
  • The contents protected by industrial and intellectual property rights as well as their location on the website;
  • The accreditation of ownership of the aforementioned rights;
  • Express declaration by the interested party by virtue of which he or she is responsible for the veracity of the information provided.

The legitimacy of the industrial and intellectual property rights corresponding to the content provided by third parties is the exclusive responsibility of the latter.

Accessing this website does not grant the user any right or ownership over the industrial and intellectual property rights that exist over the contents and elements owned by the Ajuda i Esperança Foundation. 

  • Applicable legislation and jurisdiction

These conditions of use are governed by Spanish legislation and any claim and/or controversy arising from them, as well as from the services and content offered in relation to their interpretation, application and/or compliance, is subject to the jurisdiction of the Courts and Tribunals of Barcelona.


These terms of use were last modified on November 20, 2025.

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