Tot i que el telèfon 24/7 és el pilar més visible del nostre servei, la prevenció del suïcidi requereix una resposta molt més àmplia i sostinguda. A Esperança en Línia entenem aquesta tasca com una feina transversal, que inclou tant l’atenció immediata a persones en crisi com la sensibilització social i la formacióWe work to break the silence and combat the stigma surrounding suicide, also offering support to survivors, those who have lost someone close to them, and generating spaces of recognition and shared support.

In addition, we promote training actions aimed at professionals who, in their day-to-day lives, can detect warning signs and intervene preventively. We are talking about healthcare personnel, teachers, members of the emergency services and community agents, who, with the right tools and preparation, can become a key player in saving lives and contributing to a more aware and prepared society.