Although the 24/7 telephone is the most visible pillar of our service, suicide prevention requires a much broader and sustained response. At Esperança en Línia we understand this task as a cross-cutting task, which includes both immediate attention to people in crisis such as social awareness and trainingWe work to break the silence and combat the stigma surrounding suicide, also offering support to survivors, those who have lost someone close to them, and generating spaces of recognition and shared support.

In addition, we promote training actions aimed at professionals who, in their day-to-day lives, can detect warning signs and intervene preventively. We are talking about healthcare personnel, teachers, members of the emergency services and community agents, who, with the right tools and preparation, can become a key player in saving lives and contributing to a more aware and prepared society.