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Fundación Ajuda i Esperança

Emotional support chat for young people

Send a Whatsapp message for free emotional support and companionship

Instant messaging service available 24 hours a day, 365 days a year

It is a confidential and expert communication channel that offers help and support for young people and teenagers in situations of emotional crisis. In addition, it is also a space for guidance and support for people close to you (family members, friends, teaching staff, etc.). 

Youth Chat Support

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With a volunteer counselor trained to deal with situations of emotional crisis and supervised by mental health professionals. Depending on the problem, we can direct or refer you to different services from the city's resource network or the public health network.

The service aims to focus on the promotion of emotional health and the prevention of mental health problems among young people. Accompanying, support and emotional containment is offered, creating a space of understanding and non-judgment where you can express the concerns and discomfort you are experiencing. Likewise, support and guidance is also given to the people close to the young person. Depending on the problem expressed, the person is directed to different services of the city's resource network, or to the public health network, in case the need for a mental health assessment, diagnosis or treatment is detected specialized

This is a project that is part of the Barcelona Mental Health Plan 2016-2022 and the Mental Health Shock Plan for covid-19, which was approved by a government measure in May 2021, and which promote Barcelona City Council and the Ajuda i Esperança Foundation.

Do you want to join the volunteering team?

Send us your details using the form below to start the selection and training process or simply to ask us for more information. We are waiting for you there!

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