One step closer to making a big change
We need to know your profile better to offer you the training and service that best suits you.
selection
Joining our volunteers is a careful and progressive process, aimed at guaranteeing everyone's well-being. The selection and training steps are as follows:
1
personal interview
It is an exchange of information, expectations and commitments. First, it serves so that the person can assess whether they want to be part of the entity; it is also a meeting that allows us to get to know the candidate better and assess their suitability to carry out the task of providing the different emotional support services.
2
Initial training
The training process consists of a first theoretical part with the aim of the volunteer knowing the theoretical resources within the framework of active listening, emotional management and mental pathologies, in order to give them tools to deal with the different types of calls and conversations. The aim is to offer a quality service to the person being served, while ensuring the well-being of the volunteer.
3
Supervised internships
The second phase of the training is practical, where the volunteer consolidates the resources learned by attending simulated conversations and calls, but also real ones with the supervision of a tutor. Thus, the assimilation of theoretical knowledge and its application are progressive and allow the volunteers to offer a quality service.
We will all experience some episode of emotional discomfort or loneliness in our lives. Let's get through it alone:
HELP US SUPPORT THOSE WHO NEED IT MOST
