Obro feel chat data protection policy

Responsible for the processing

Directorate General of Youth
Calabria Street, 147
(08015 Barcelona)

Data Protection Delegate Contact:
protecciodades.dso@gencat.cat

Data processing:
Youth actions
https://dretssocials.gencat.cat/ca/el_departament/proteccio-de-dades/infoaddicional/tractaments/actuacions-dgjoventut/

Information of your interest in relation to the conditions of use of the service 

We process your data for the purpose of managing this service and compiling statistics on the provision of the service. We process your data because you have given us your explicit consent.

The service is intended exclusively for young people over the age of 14. If the person guiding you detects or senses that you are under the age of 14, they will stop the conversation.

The information you provide during the conversation may be communicated to the Emergency Services in your geographical area, in the event of a life-threatening situation being detected.

Chat conversations you initiate will be kept for 1 year; after that time we will delete them. Exceptionally, we will keep those conversations blocked when they are needed as evidence in a police investigation or legal proceedings.

In the event that the chat is repeatedly used inappropriately or for purposes other than those for which the service was intended, the Foundation reserves the right to block the telephone number from which this inappropriate use has been made, after informing the user.