Chat for caregivers

Like the rest of the entity's devices, this Emotional support chat for caregivers is free, completely confidential and operates 24 hours a day, every day of the year.The Whatsapp support format is convenient for caring for people with dependent relatives or for home and care workers who suffer from stress or burnout.

Often the caregiver does not have enough privacy or time to make phone calls, either because of the constant presence of the dependent person or because caregiving tasks, sometimes unpredictable, can interrupt the conversation. These and other types of situations of lack of privacy occur more frequently in people in an irregular administrative or employment situation.

The service, therefore, aims to offer emotional support as well as information about public services and community resources to one of the groups with the most difficulties in being able to express their discomfort or ask for help in times of crisis emotional. We open a channel of communication so that caregivers – essential, but invisible in our society – receive the attention and listening they need and deserve.